Accessibility Statement
Last Updated: May 9, 2026
1. Commitment to Accessibility
HandyMaster Pro is committed to providing an accessible and inclusive online experience for all visitors, including people with disabilities.
We strive to meet the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code by improving accessibility and reducing barriers wherever reasonably possible.
2. Accessibility Standards
Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
3. Accessibility Features
The website includes accessibility-focused features such as:
- Keyboard navigation support
- Descriptive alt text on images
- Sufficient color contrast ratios
- Responsive design for desktop, tablet, and mobile devices
- Semantic HTML structure for assistive technologies
- ARIA labels on interactive elements where appropriate
- Scalable text that supports browser zoom functionality
4. Known Limitations
Third-party embedded content such as Google Maps, Google Reviews widgets (Elfsight), and social media links may not fully conform to WCAG 2.1 Level AA standards.
We are not able to control the accessibility of these third-party components but will advocate for improvements where possible.
5. Accessible Formats and Communication Supports
Upon request, we will make reasonable efforts to provide accessible formats or communication supports for website information and customer communications.
6. Accessibility Feedback Process
We welcome feedback regarding accessibility barriers or suggestions for improving accessibility on our website.
We aim to respond to accessibility feedback and requests within 5 business days.
7. Accessibility Training
Staff and individuals acting on behalf of HandyMaster Pro receive training on accessibility and customer service standards as required under the Accessibility for Ontarians with Disabilities Act (AODA).
8. Multi-Year Accessibility Plan
HandyMaster Pro maintains accessibility improvement practices and reviews website accessibility on an ongoing basis as part of its commitment to AODA compliance and continuous improvement.
9. Contact Information
HandyMaster Pro
Email: info@handymasterpro.ca
Phone: +1 437-254-7774